Analysis of Quality Control of Onion Paste Products Using Fishbone Diagram and Pareto Diagram MethodsCase Study: Home Industry Nounna Saritie Indramayu

Abstract

Home Industry Nounna Saritie Indramayu is a company engaged in the food sector. The high level of damaged products in the production process, the number of which in each month exceeds the standard set by the company, which is 10%. The absence of Standard Operating Procedures (SOP) and lack of supervision in the production process causes deviations in the production process. The method used in this study is the Fishbone Diagram to determine the type of damage and the factors causing the damage. From the results of this study, five factors causing product damage were obtained, namely human factors, raw materials, methods, machines, and the environment. Research methods include interviews, observations and documentation.